Terms And Conditions

Welcome to our website! These terms and conditions outline the rules and regulations for the use of our website. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use our website if you do not agree with all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Australia. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same. Cookies We employ the use of cookies. By using our website, you consent to the use of cookies in accordance with our privacy policy. Most of the modern-day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies. License Unless otherwise stated, we or our licensors own the intellectual property rights for all material on our website. All intellectual property rights are reserved. You may view and/or print pages from our website for your own personal use, subject to restrictions set in these terms and conditions. You must not: – Republish material from our website without prior written consent. – Sell or rent material from our website. – Reproduce, duplicate, or copy material from our website. – Redistribute content from our website (unless the content is specifically made for redistribution). Hyperlinking to our Content The following organizations may link to our website without prior written approval: – Government agencies. – Search engines. – News organizations. – Online directory distributors when they list us in the directory may link to our website in the same manner as they hyperlink to the websites of other listed businesses. These organizations may link to our home page, to publications, or to other website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site. We may consider and approve other link requests from the following types of organizations: – commonly-known consumer and/or business information sources; – dot.com community sites; – associations or other groups representing charities; – online directory distributors; – internet portals; – accounting, law, and consulting firms; and – educational institutions and trade associations. We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of our website; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization. These organizations may link to our home page, to publications, or to other website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site. If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response. Approved organizations may hyperlink to our website as follows: – By use of our corporate name; or – By use of the uniform resource locator (Web address) being linked to; or – By use of any other description of our website or material being linked to that makes sense within the context and format of content on the linking party’s site. No use of our logo or other artwork will be allowed for linking absent a trademark license agreement. Iframes Without prior approval and express written permission, you may not create frames around our web pages or use other techniques that alter in any way the visual presentation or appearance of our website. Reservation of Rights We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions. Removal of links from our website If you find any link on our website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date. Content Liability We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights. Disclaimer To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose, and/or the use of reasonable care and skill). Nothing in this disclaimer will: – limit or exclude our or your liability for death or personal injury resulting from negligence; – limit or exclude our or your liability for fraud or fraudulent misrepresentation; – limit any of our or your liabilities in any way that is not permitted under applicable law; or – exclude any of our or your liabilities that may not be excluded under applicable law. The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty. As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

1. Introduction

Welcome to D & M Shipping Containers! These Terms and Conditions govern your use of our services, including the storage and transportation of shipping containers. By utilizing our services, you agree to comply with these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using our services. At D & M Shipping Containers, we understand the importance of providing reliable and efficient services to our customers. With years of experience in the industry, we have established ourselves as a trusted provider of storage and transportation solutions for shipping containers. Whether you are a business owner looking to store excess inventory or a logistics manager in need of reliable transportation options, we have the expertise and resources to meet your needs. Our state-of-the-art facilities are designed to ensure the safety and security of your shipping containers. We have implemented strict security measures, including surveillance cameras, access control systems, and 24/7 on-site security personnel, to provide you with peace of mind. Additionally, our facilities are equipped with climate control systems to protect your valuable cargo from extreme temperatures and humidity. When it comes to transportation, we have a fleet of well-maintained trucks and trailers that are capable of handling containers of various sizes. Our team of experienced drivers is trained to handle the transportation of containers safely and efficiently, ensuring that your cargo reaches its destination on time and in pristine condition. We also offer tracking services, allowing you to monitor the progress of your shipment in real-time. In addition to our storage and transportation services, we also provide container customization options. Whether you need modifications to accommodate specific cargo or branding requirements, our team of skilled technicians can tailor the containers to meet your unique needs. From installing ventilation systems to adding custom paintwork, we can transform a standard shipping container into a functional and visually appealing space. To ensure a seamless experience for our customers, we have implemented an easy-to-use online platform that allows you to manage your container storage and transportation needs with just a few clicks. From requesting quotes to scheduling pickups and deliveries, our platform streamlines the entire process, saving you time and effort. In conclusion, by choosing D & M Shipping Containers, you are partnering with a company that is committed to providing top-notch storage and transportation solutions for shipping containers. Our dedication to customer satisfaction, combined with our extensive experience and state-of-the-art facilities, sets us apart from the competition. We look forward to serving you and meeting all of your container storage and transportation needs.

2. Processing Time

Our standard processing time for shipping containers is 7 days. This includes the time it takes for us to receive, inspect, and prepare the container for transportation or storage. Please note that unforeseen circumstances or high demand may occasionally cause slight delays in the processing time. We will make every effort to inform you promptly if any such delays occur. During the processing time, our team of experts meticulously examines each container to ensure it meets our stringent quality standards. They carefully inspect the structural integrity, cleanliness, and functionality of the container, making any necessary repairs or modifications to ensure it is in optimal condition for shipping or storage. Additionally, our team thoroughly cleans and sanitizes each container, removing any debris or contaminants that may have accumulated during transportation or previous use. This not only ensures the safety and hygiene of the container but also helps to prevent any potential damage to the goods being transported or stored inside. Once the inspection and preparation process is complete, our logistics team takes over to coordinate the transportation or storage of the container. They work closely with our trusted network of carriers and storage facilities to ensure the container reaches its destination in a timely and secure manner. While we strive to adhere to our standard processing time of 7 days, it is important to note that certain factors beyond our control may impact the overall timeline. For instance, if there is a sudden surge in demand for shipping containers, it may take longer to process and prepare each unit due to the increased volume of orders. Similarly, unexpected delays in transportation or customs clearance procedures can also affect the overall processing time. In such cases, we understand the importance of keeping our customers informed and updated. Our dedicated customer service team will promptly reach out to you if there are any delays or changes to the expected processing time. We believe in transparent communication and will work closely with you to find suitable solutions or alternatives to minimize any inconvenience caused. At our company, we prioritize efficiency and quality in every step of the container processing journey. We understand the importance of timely delivery and the impact it can have on your business operations. Therefore, we constantly strive to optimize our processes and ensure that your containers are processed and ready for transportation or storage within the stipulated timeframe. In conclusion, our standard processing time of 7 days encompasses thorough inspection, meticulous preparation, and coordination of transportation or storage. While unforeseen circumstances or high demand may occasionally cause slight delays, we are committed to keeping our customers informed and delivering the highest level of service. Your satisfaction and peace of mind are our top priorities, and we will go above and beyond to ensure a seamless container processing experience.

3. Booking and Payment

To ensure a smooth and efficient booking process, we kindly ask our customers to provide accurate and complete information regarding the container(s) they wish to store or transport. This information is crucial for us to allocate the appropriate resources and plan the logistics accordingly. When booking our services, please provide the dimensions, weight, and any special requirements of the container(s) in question. This will enable us to offer you the most suitable solution tailored to your specific needs. We understand that every customer has unique requirements, and we strive to accommodate them to the best of our abilities. It is important to note that we reserve the right to refuse service if the provided information is inaccurate or incomplete. As a responsible service provider, we must ensure that we can fulfill our commitments and deliver the highest level of service to all our customers. By providing accurate and complete information, you contribute to the smooth operation of our services and help us meet your expectations effectively. Regarding payment, we require full payment at the time of booking. We offer various payment methods to facilitate a convenient and secure transaction process. Our accepted payment methods include credit cards and electronic transfers, ensuring flexibility and ease of use for our customers. All prices are clearly stated in the currency specified on our website or as otherwise agreed upon. We understand the importance of transparency and strive to provide our customers with a clear and comprehensive understanding of the costs involved. It is worth mentioning that any additional charges, such as customs fees or taxes, will be the responsibility of the customer. We will provide you with all the necessary information and guidance to ensure a smooth and hassle-free experience. At our company, we value our customers’ satisfaction and aim to provide a seamless booking and payment process. By adhering to these guidelines and providing accurate information, you can trust that your booking will be handled with utmost care and attention to detail. We appreciate your cooperation and look forward to serving you with our exceptional services.

4. Storage and Transportation

Once your container has been processed, we will store or transport it according to your instructions. Our facilities are secure and equipped to handle containers of various sizes. However, please note that we cannot be held responsible for any damage or loss that may occur during storage or transportation. It is recommended that you obtain appropriate insurance coverage for your container to protect against any unforeseen circumstances. If you choose to store your container with us, rest assured that our storage facilities are designed to ensure the safety and security of your belongings. We have state-of-the-art surveillance systems in place, as well as climate-controlled environments to protect sensitive items from extreme temperatures or humidity. Our experienced staff will handle your container with care, utilizing proper handling techniques to minimize the risk of damage. In the event that you opt for transportation, we understand the importance of timely delivery. We will make every effort to deliver your container to the specified destination within the agreed-upon timeframe. Our team of skilled drivers and logistics experts will carefully plan the most efficient route, taking into consideration factors such as traffic conditions and potential weather disruptions. However, please note that unforeseen circumstances beyond our control, such as road closures or extreme weather events, may cause delays. We believe in transparent communication and will keep you informed of any significant delays or changes to the delivery schedule. Our customer service team will be readily available to address any concerns or inquiries you may have. We value your satisfaction and will work towards resolving any issues promptly and efficiently. At D & M Shipping Containers, we prioritize the safety and security of your belongings. Whether you choose to store or transport your container, you can trust that we will handle it with the utmost care and professionalism. With our comprehensive facilities and experienced team, we strive to provide you with a seamless and worry-free experience.

5. Cancellation and Refunds

If you need to cancel your booking, please notify us as soon as possible. We understand that circumstances can change, and we strive to accommodate our customers to the best of our abilities. However, cancellations made within 48 hours of the scheduled processing time may be subject to a cancellation fee. This fee covers any administrative costs incurred in processing the booking and preparing for the service. At our company, we value transparency and fairness in our refund policy. If a refund is applicable, we will process it within a reasonable timeframe. We aim to ensure that our customers receive their refunds promptly and without any unnecessary delays. Our dedicated team will work diligently to ensure that the refund process is smooth and efficient. In the unlikely event that we are unable to fulfill your booking due to circumstances beyond our control, such as equipment failure or unforeseen emergencies, we want to assure you that we will take immediate action to rectify the situation. Our top priority is to provide our customers with the best service possible, and we understand the frustration that can arise from unexpected disruptions. In such cases, we will provide a full refund of the booking amount. We believe that our customers should not bear any financial burden for circumstances that are beyond their control. However, we also understand that some customers may prefer an alternative solution rather than a refund. Therefore, we are committed to offering flexible options that suit the individual needs and preferences of our customers. Our customer support team will be available to discuss the available alternatives and assist you in making the best decision for your specific situation. Whether it’s rescheduling the service, offering a comparable alternative, or providing a full refund, we want to ensure that you are satisfied with the outcome. We take pride in our commitment to customer satisfaction, and we will do everything in our power to make sure that you are well taken care of. Our goal is to build long-lasting relationships with our customers, and we believe that our approach to cancellations and refunds reflects our dedication to providing exceptional service. In conclusion, if you need to cancel your booking, please notify us as soon as possible. Cancellations made within 48 hours of the scheduled processing time may be subject to a cancellation fee. Refunds, if applicable, will be processed within a reasonable timeframe. In the event that we are unable to fulfill your booking due to circumstances beyond our control, we will provide a full refund or offer an alternative solution, whichever is preferred by the customer. We value your trust and appreciate your understanding in these matters.

6. Limitation of Liability

While we strive to provide reliable and efficient services, we cannot be held liable for any direct or indirect damages, including but not limited to loss of profits, data, or business opportunities, arising from the use of our services. Our liability is limited to the total amount paid for the specific service in question. It is important for our users to understand that our services are provided on an “as is” and “as available” basis. We make no warranties or representations, whether express or implied, regarding the accuracy, reliability, or availability of our services. We do not guarantee that our services will be free from errors or interruptions, and we do not assume any responsibility for any harm or loss that may arise from the use of our services. Furthermore, we cannot be held responsible for any damages or losses resulting from unauthorized access to or alteration of user data. While we take reasonable measures to ensure the security of our systems, it is ultimately the responsibility of the users to protect their own data and use our services in a secure manner. In the event that our services are temporarily unavailable due to maintenance, upgrades, or other reasons beyond our control, we will make reasonable efforts to minimize any disruption. However, we cannot guarantee uninterrupted access to our services and cannot be held liable for any damages or losses resulting from such interruptions. It is important for users to carefully read and understand our terms and conditions before using our services. By using our services, users acknowledge and accept the limitations of liability outlined in this section. We encourage users to regularly review our terms and conditions as they may be updated from time to time. In summary, while we strive to provide reliable and efficient services, we cannot guarantee the accuracy, reliability, or availability of our services. We are not liable for any direct or indirect damages, including loss of profits, data, or business opportunities. Users are responsible for the security of their own data and must use our services at their own risk.

7. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction]. The choice of governing law and jurisdiction is a crucial aspect of any agreement or contract. It provides a framework for resolving any potential disputes that may arise between the parties involved. By specifying the governing law, the parties agree that the laws of [Jurisdiction] will apply to the interpretation and enforcement of the terms and conditions outlined in this agreement. The laws of [Jurisdiction] provide a comprehensive legal framework that ensures fairness and consistency in resolving disputes. These laws have been developed over time to address various aspects of commercial transactions, intellectual property rights, consumer protection, and other relevant areas. By choosing [Jurisdiction]’s laws as the governing law, the parties can benefit from the well-established legal principles and precedents that exist within this jurisdiction. In addition to the choice of governing law, the parties also agree to the exclusive jurisdiction of the courts of [Jurisdiction]. This means that any disputes or legal proceedings arising from this agreement will be brought before the courts of [Jurisdiction] for resolution. By opting for exclusive jurisdiction, the parties ensure that any legal matters will be dealt with by a court system familiar with the applicable laws and procedures. The exclusive jurisdiction of the courts of [Jurisdiction] provides several advantages. First and foremost, it ensures that the parties have access to a competent and impartial judicial system. The courts of [Jurisdiction] are known for their expertise in handling complex commercial disputes and have a reputation for delivering fair and timely judgments. Furthermore, the exclusive jurisdiction clause promotes legal certainty and efficiency. By concentrating all legal proceedings in a single jurisdiction, the parties can avoid the complexities and costs associated with litigating in multiple jurisdictions. This not only saves time and resources but also facilitates a streamlined dispute resolution process. It is important to note that the choice of governing law and jurisdiction does not restrict the parties’ ability to seek alternative dispute resolution methods such as mediation or arbitration. These methods can be used as an alternative to litigation, providing a more flexible and expedited means of resolving disputes. In conclusion, the inclusion of a governing law and jurisdiction clause in these Terms and Conditions ensures that the parties have a clear and agreed-upon framework for resolving any disputes that may arise. By selecting the laws of [Jurisdiction] and the exclusive jurisdiction of its courts, the parties can benefit from a well-established legal system that promotes fairness, efficiency, and legal certainty.

8. Modifications

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically to ensure compliance. As a valued user of our website, we understand that it is important for you to stay informed about any updates or modifications to our Terms and Conditions. We strive to provide you with the best possible service, and part of that commitment involves keeping you up to date with any changes that may affect your use of our platform. Our team of experts constantly evaluates our Terms and Conditions to ensure that they are in line with industry standards and best practices. We take into consideration any feedback or suggestions from our users, as well as any changes in relevant laws or regulations. This allows us to continually improve and refine our policies to better serve you. When we make modifications to our Terms and Conditions, we will post the updated version on our website. This ensures that you have easy access to the most current version of the document. It is important to note that these changes will take effect immediately upon posting, so it is essential for you to review the updated terms as soon as possible. We understand that reviewing legal documents can be time-consuming and complex. To make this process easier for you, we have provided a summary of the key changes at the beginning of the updated Terms and Conditions. This summary will highlight any significant modifications that may impact your rights or obligations. We encourage you to carefully read through the updated Terms and Conditions and familiarize yourself with any changes. If you have any questions or concerns about the modifications, please do not hesitate to reach out to our customer support team. They are available to assist you and provide clarification on any aspect of the updated terms. By continuing to use our website after the modifications have been posted, you are indicating your acceptance of the updated Terms and Conditions. If you do not agree with any of the changes, it is important to discontinue your use of our platform. However, we believe that the modifications we make are in the best interest of our users and are designed to enhance your overall experience. We value your trust and appreciate your understanding in our ongoing efforts to improve our services. We are committed to maintaining transparency and keeping you informed about any modifications to our Terms and Conditions. Thank you for being a part of our community and for your continued support.

9. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please do not hesitate to reach out to our dedicated customer support team. We understand that clarity and transparency are crucial when it comes to our policies, and we are committed to providing you with the necessary assistance. Our customer support team is available 24/7 to address any queries or concerns you may have. You can contact us via phone, email, or live chat. Our knowledgeable and friendly representatives are trained to provide prompt and accurate responses to ensure your peace of mind. We value your feedback and strive to continuously improve our services. If you have any suggestions or recommendations, we encourage you to share them with us. Your input is essential in helping us enhance our user experience and meet your needs effectively. Rest assured that any personal information you provide during the course of communication will be handled with the utmost confidentiality and in accordance with our Privacy Policy. We prioritize the security of your data and take all necessary measures to protect it. We understand that navigating through legal terms and conditions can sometimes be overwhelming. Therefore, if you require further clarification or assistance in understanding any aspect of our Terms and Conditions, our team is here to guide you. We aim to ensure that you have a comprehensive understanding of our policies, empowering you to make informed decisions. At D & M Shipping Containers, we are committed to building strong relationships with our customers. Your satisfaction is our top priority, and we are dedicated to providing you with exceptional service. Whether you have questions about our products, need assistance with an order, or require guidance on any aspect of our Terms and Conditions, we are here to help. Please do not hesitate to reach out to us with any questions or concerns you may have. We value your trust and look forward to assisting you in any way we can.

Email: info@dmcontainers-au.com

Phone: +61 480 053 467

By using our website or engaging with our services, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.